202003231507: How does knowledge workers add value to organisation **COARSE NOTE** **202003231507: How does knowledge workers add value to organisation** Source: Backward: - [Case Management: Combining knowledge with process](evernote:///view/463671/s5/f5f92a31-3126-47bc-b524-6fbd857096ed/c24bc1f0-1ab8-482a-b3ed-5d0ab50ef081) Forward:  Cross reference: - [[202003231454 What is a knowledge worker]] Notes: - **Knowledge workers create values to organisation** - _"Knowledge workers tend to be closely aligned with the organization’s growth prospects. Knowledge workers in management roles come up with new strategies. Knowledge workers in R&D and engineering create new products. Knowledge workers in marketing package up products and services in ways that appeal to customers. Without knowledge workers there would be no new products and services, and no growth."_ - [Case Management: Combining knowledge with process](evernote:///view/463671/s5/f5f92a31-3126-47bc-b524-6fbd857096ed/c24bc1f0-1ab8-482a-b3ed-5d0ab50ef081)