# Article- Delve Deeper into changing organisational culture and mindset https://www2.deloitte.com/content/dam/Deloitte/in/Documents/human-capital/in-consulting-hc-delve-deeper-into-changing-organisational-culture-and-mindset-noexp.pdf [[24-03-2021]] [[Post-Covid and Organisational Culture in EPIP]] #post-covid [[organisational culture]] ## Leaders significantly upped their game when it comes to communication Effective leaders are understanding their teams’ circumstances and distractions. However, they find ways to engage and motivate their teams by clearly and thoroughly communicating important new goals and information. Frequent and varied communications of leadership with employees have become a key instrument to engage, energise, and maintain positivity across the board. About 69 percent companies have seen teams “over communicating” as a method to stay connected and build trust. The communication is not limited to just business; it is equally important to connect with people at the personal level. We heard a resounding agreement with regard to this theme. Almost everyone we spoke to could not emphasise more on the importance of frequent communications in different shapes and forms. We heard stories of senior leaders connecting with individual team members. Some of them have also been connecting daily for a “pulse check”. It is vital to relate on a personal level first, and then focus on work. The promoter of an Indian auto manufacturing organisation recorded and shared a video with employees, including those at the floor level. The message made employees feel that the organisation was concerned about them, and their safety and well-being was the single most important priority. In another instance when one of the leading Indian conglomerates decided to open its factory, it circulated a video featuring the CEO taking employees on a virtual tour of the factory. The company asked employees to share this video with their families to abate their concerns. Employees or their family members were allowed to contact the CEO in case of any concerns.