[[Books Index]]
CONTENT
1. Introduction to Knowledge Management
2. Knowledge Management Processes
3. Knowledge Management Models
4. Knowledge Capture and Codification
5. Knowledge Sharing
6. Finding Knowledge
7. Organisational Culture
8. Knowledge Management Tools
9. Knowledge Management Strategy and Planning
10. Evaluating Knowledge Management
11. Organisational Learning and Organisational Memory
12. Knowledge Continuity Management
13. The Knowledge Management Team
14. Future of Knowledge Management and Concluding Thought
----
# Introduction to Knowledge Management
Learning Objectives
1. Use a framework and a clear language for KM concepts.
2. Define key KM concepts such as intellectual capital, organizational learning and memory, knowledge taxonomy, and communities of practice using concept analysis.
3. Provide an overview of the history of KM and identify key milestones.
4. Describe major objectives for KM applications.
5. Discuss the key benefits— the value created by KM— to individuals, groups, and organizations.
[[What is Knowledge Management]]
[[What is intellectual capital]]
[[What is intellectual Capital Management]]
- The best way to retain valuable knowledge is firstly to identify what the intellectual assets are and are stored in a way that makes it possible for future retrieval and reuse.
- It is hard to define what is good knowledge management, it has to start with intention, and goals.
- KM is a multi-disciplinary, adjacent processes.
![[Screenshot 2023-10-25 at 10.47.14 AM.png]]
- Double-edged when it comes to having many interpretations or multi-disciplinary. It may resonate with many people from different disciplines, but each only sees a part/perspective of what KM can be.
- Knowledge is a more subjective way of knowing.
- Data - Observable and Verifiable. e.g Moving timing listing
- Information - Analysed data. e.g I can't make it for 2pm movie.
- Knowledge - Based on my previous experience, i could make it if i take the 1130pm bus... i better check if i am needed to be at the meeting.
- [[Tacit knowledge]]
- [[When designing KM we should start with the end goal in mind]]
**Concept Analysis Technique**