**KM is the process of a systematic approach to capture, structure, manage and disseminate knowledge throughout the organisation to work faster, reuse best practices, and reduce costly rework from project to project.**
- "KM is defined as the process of applying a systematic approach to the capture, structuring, management, and dissemination of knowledge throughout an organization to work faster, reuse best practices, and reduce costly rework from project to project (Nonaka, Toyama, & Konno, 2000; Pasternack & Viscio, 1998; Pfeffer & Sutton, 1999;Ruggles & Holtshouse, 1999)."