[[The Mediation Process 4th ed by Christopher W Moore]] #conflict #mediation #negotiation There are generally two broad areas of focus and kind of negotiation 1. Transactional negotiations, 1. When they are not in conflict, but negotiating salary package for example 2. Conflicts resolution negotiations 1. They are in conflict. Within the above two broad type, there are range of possible orientations, about what is being negotiated or HOW it is being conducted. ## Relationship-based negotiation ## Positional-based negotiation - "Bargaining, win and lose ## Interest-based negotiations - How to work towards coming out with solutions that satisfy parties' needs