# What are the different approaches for conflict resolutions [[The Mediation Process 4th ed by Christopher W Moore]] #mediation #conflict #disputes There are five approaches, styles in conflict resolutions (Thomas and Kilmann, 1974) ![[Screenshot 2022-02-24 at 7.45.39 PM.png]] Following is a more detailed description of the five approaches, procedures, and related outcomes. Avoidance with a nonresolution outcome. This approach and related procedures and strategies are often selected or occur when participants prefer to avoid dealing with each other and their differences, have tried various resolution procedures, and are unable to reach a satisfactory solution—or prefer the current situation, relationships, or status quo to any possible change. Competition with win-lose outcomes. This approach and related procedures and strategies are often selected or occur when one or more parties decide to compete, dominate their counterpart, and try to win more at the expense of others involved in the conflict. Compromise with an outcome of shared benefits and losses. This approach and related procedures and strategies are selected or occur when participants cooperate and can see no alternative other than reaching a compromise in which gains and losses are shared in a mutually acceptable manner. Each gets some of what they want, but also gives up some benefits in order to reach an agreement. Accommodation with an outcome that involves one or more parties giving in and meeting another's needs or interests. This approach and related procedures and strategies are often selected or occur when one or more parties agree to meet some or all of the interests of another party in order to preserve a relationship, or with an expectation of receiving some benefit in the future. Win-win with an outcome that provides mutual benefits or gains for all involved. This approach and related procedures and strategies are often selected or occur when all participants collaborate to satisfy to the greatest extent possible their individual and mutual interests.